Price Match Guarantee
My Hair Care takes pride in offering the highest quality and authentic hair care products from top brands in Australia and the world. On top of that, we offer great prices, too! Thus, we have a price match guarantee. If you find the same product(s) elsewhere with a better price, be sure to let us know and we will match that price and refund you with the price difference. You literally have nothing to lose with every purchase!
There are a few steps that you need to do in case you spot a similar product that comes with a lower price than what is offered at My Hair Care. You can forward all essential information to support@myhaircare.com.au
Here are additional terms and conditions that are comprised in our price match guarantee:
- If you have purchased a product from our website and found a similar product at a lower price elsewhere, you have to notify us within 24 hours from the time of your purchase.
- We do not honour prices listed from ebay or other auction sites.
- The product(s) concerned must be in stock by the time of filing the claim.
- We only accept price match claims from other Australian suppliers and in the Australian dollar currency.
- The competitor site must be a verified Australian supplier to ensure authenticity of products offered on their website.
- We do not accept price claims on products sold under promotions, sales, and other special offerings.
- All price match claims are inclusive of shipping costs.
- You cannot use price claims in conjunction with the use of discount vouchers or codes.
- Our cost price is taken into account with all price matching, and if the matched price falls below this, we are unable to honour.
The terms and conditions above are subject to change without prior notice. If you have any questions or want to make clarifications, do not hesitate to send us an email.
